Medicare policy is rapidly changing, and keeping abreast of Medicare news and changes can be difficult. Kelly Turner works for People for Quality Care, an advocacy group for people with disabilities, senior Medicare beneficiaries, and their families. The new competitive bidding program can threaten your ability to choose your oxygen products, read on to learn about how these changes can affect you.
Access to healthcare and equipment, choice, quality homecare and a positive relationship with your oxygen provider are important to many Americans who rely on medically necessary oxygen. A new change in Medicare policy threatens those rights for seniors and people with disabilities who rely on Medicare for their durable medical equipment.
The Center for Medicare and Medicaid Services (CMS) implemented a bidding system for medical equipment providers. It requires providers to bid the lowest possible price they are willing to accept for individual pieces of equipment such as power wheelchairs, CPAP machines, oxygen supplies, mail order diabetic supplies and hospital beds. The lowest bidder won the right to contract with CMS at those prices, while the other equipment providers were eliminated from the system. In the Kansas City metro area, 420 original providers available to Medicare beneficiaries were narrowed to 20.
The program known as the DMEPOS Competitive Bidding Program was approved by Congress as a cost-saving measure and is currently being implemented in nine areas of the country. Ninty-one areas are to be added by 2013 and the rest of the country to follow during the next three years. Many Medicare beneficiaries are unaware of the change until new supplies or updates are required, which is creating dire consequences.
Provider shortages create long waits for service and longer hospital stays as caseworkers struggle to find the equipment necessary to discharge patients. Medicare beneficiaries are forced to use lower-quality, cheaper supplies rendering their old equipment of other brands such as oxygen concentrators to be useless. Contract winning providers are located many states away from beneficiaries and may not be experienced in selling and servicing the equipment they won a contract for.
Doug Kaploe from Kansas waited three months to have his scooter repaired because none of the winning providers in the area were capable of servicing his brand of scooter. Lowell Click of Texas was ordered to dispose of his old, better quality diabetic testing machine because the new strips sent to him would not match. They sent him a new machine as well. Oxygen user Earl from Texas, was appalled when the list of oxygen providers available to him hailed from Florida, Ohio and a Texas town located two hours away.
The frustrations of medical equipment providers and their customers have not gone unheard. On March 11, 2011, Congressman Glenn Thompson (R-Pa.) and Congressman Jason Altmire (D-Pa.) officially introduced the bipartisan House bill to repeal “competitive bidding, H.R. 1041, which currently has 145 co-sponsors. Representatives who have not yet signed on and senators who have not moved to create a companion bill are asking for more stories from beneficiaries who are feeling the impacts of provider shortages.
People for Quality Care (PFQC), based out of Waterloo, Iowa, seeks to educate individuals and health advocacy organizations about the change and encourage them to speak out to legislators in opposition of the program by asking them to support H.R. 1041. The organization interviews beneficiaries to gather the stories of delays and frustrations caused by the program.
If you have experienced a delay in receiving medical equipment or service, call People for Quality Care at (888)-544-7913 to help tell the story of how Medicare’s competitive bidding program inhibited your access to quality care. For more information about the cities currently involved, a full list of medical equipment included in the bidding process and the stories of beneficiaries who are speaking out, visit www.peopleforqualitycare.org.
BY Kelly Turner



